Cancellation and Refund Policy

Cancellation, Refund & Exchange Policy

Returns & Refunds
For safety reasons, we cannot accept returns or exchanges on opened, used, or tried products.

Exchanges
Exchanges are only available for defective or damaged items. Contact us at sujatavallabh@gmail.com within 2 days of receiving your order. Exchanges will be processed after verification.

Shipping for Returns
To return a defective product, send it to:
G-14, H-6, Aggarwal Tower, Netaji Subhash Place, New Delhi-110034, INDIA
You will be responsible for return shipping costs, which are non-refundable.

Important Note: For faulty delivery (damaged or stolen items), please provide an unboxing video to process your complaint. Without a video, no claims will be entertained.

Refund Eligibility
For any disputes, contact us via WhatsApp at +919266108810 within 2 days of receiving the product. Include the product name, image, order ID, and a description of the issue. If not reported within 3 days, disputes will be handled by the Attarify team. Products must be returned within 7 days.

Cancellation Policy

  • Orders cannot be canceled after Shipping.
  • If an order hasn’t been dispatched, we may cancel it upon your request.
  • We reserve the right to cancel orders due to pricing errors or stock issues.

Thank you for shopping with ATTARIFY!